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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vincent Wilson

October 4, 2025

5  out of  5
rating by Vincent Wilson
"It's a better place to have your business freindy and fast"
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Atonia Price

October 2, 2025

5  out of  5
rating by Atonia Price
"Great service and always very helpful."
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Kimberly Lando

October 2, 2025

5  out of  5
rating by Kimberly Lando
"I have been a custom of Win Walker for many years. I really appreciate his staff and their customer service."
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Edwina Thompson

September 27, 2025

5  out of  5
rating by Edwina Thompson
"We always encounter excellent customer service with Win Walker’s staff! Thank you very much! Our insurance price is a little expensive but that seems to be the case for most vehicle insurances."
We responded:
"Edwina, we understand the price issue too well. We also communicate that to our corporate partners so we can ALL get some pricing relief. However, since we have no control over the price, we try our best to make sure we're as attentive to your needs as possible. Thanks for the review. "
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Pamela Carpenter

September 16, 2025

5  out of  5
rating by Pamela Carpenter
"It seems that no matter how trivial I may think my questions may be the staff at Win Waljer's office always answer me without making me feel bad. The staff is always professional , friendly & helpful!!! Thanks for everything you do! You're appreciated"
We responded:
"Pam, we appreciate you. Thanks for choosing us when you could have chosen someone else. "
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Ellen LaRue

September 15, 2025

5  out of  5
rating by Ellen LaRue
"Whenever I call with a weird query, I am always treated as a valued customer--even when it means extra work. The women in the office are so appreciated."
We responded:
"Ms. Ellen, We're here to help. Thanks for your business and for the review. "
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Wendy S Lamb

September 11, 2025

5  out of  5
rating by Wendy S Lamb
"Been with this company for many years now. Everyone is always so helpful and easy to talk to. They always make sure you have all your discounts that apply. Win Walker state farm agent is like family."
We responded:
"Ms. Wendy, thank you for doing business with us. We appreciate you and try to ALWAYS show it!! Thanks for having your insurance with us and thanks for sharing this sentiment. We feel the same. . "
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joseph porter

September 10, 2025

5  out of  5
rating by joseph porter
"Have been a satisfied customer for years! Great job Win &co. Keep up the good work."
We responded:
"Thanks, Joseph, for trusting us with your insurance. We appreciate you. "
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Tommy Cole

August 22, 2025

5  out of  5
rating by Tommy Cole
"Victor Jones at Winfield walker was very helpful for me and understanding, I appreciate his professionalism and kindness."
We responded:
"Mr. Cole, Victor is pretty cool. We appreciate your insurance business and you. Thanks for the review. "
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Alonzo Smiley

August 13, 2025

5  out of  5
rating by Alonzo Smiley
"victor was amazing, amazing customer service, helped me out greatly, explained everything clearly, and made the process very easy. 10/10 experience, highly recommend."
We responded:
"Alonzo, Thanks for the review. Victor LOVES to help. We appreciate your business. "
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Sharon Amos

August 8, 2025

5  out of  5
rating by Sharon Amos
"Win Walker has a professional agency and staff very accommodating with the needs of the customer. If the staff is not sure of the questions ask they will consult with State Farm administrator and report back to the consumer. I have been a customer for many years, they never blow you off. I highly recommend this agency."
We responded:
"Ms. Sharon, Thank you for the review. You know we appreciate you. We try hard to help. "
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Nycole Moore

August 8, 2025

5  out of  5
rating by Nycole Moore
"I have been a customer for about 5 years now and my overall experience with the Winfred team has been top tier. Specially Danielle and Skylar who have helped me on a number of times are amazing. I have no plans of leaving this team anytime soon."
We responded:
"Nycole, Thank you for the review and for your loyalty. We know you have options so we try our best to earn your business and trust. Thanks again. "
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sharon Harris

August 8, 2025

5  out of  5
rating by sharon Harris
"Mr.victor was excellent very patient with a senior .Answer ever question I ask .Overall very good custom service.A+ Thank u again sir. Windred he's 😊😍the best."
We responded:
"Sharon, Thank you for rocking with us over the years. We appreciate you and your business. We'll ALWAYS try our best. If we fail, we'll try again. Thank you again!"
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Glenn Ballard

August 6, 2025

5  out of  5
rating by Glenn Ballard
"Great friendly service from staff, I always have enjoyed working with them, I would recommend them to anyone."
We responded:
"Mr. Glenn, Thank you for your insurance business. We appreciate you and thank you for the review. "
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Chloe Stewart

August 5, 2025

5  out of  5
rating by Chloe Stewart
"Referred to this Agency by my Sister after relocating to Illinois from out of state but formerly with State Farm there. This Agency and team provided STELLAR CUSTOMER SERVICE and extremely professional and really good people to work with transferring all my policies, meeting all my needs!"
We responded:
"Chloe, Thank you for trusting us with your insurance needs. We will always TRY our BEST for you. Thanks for the review. "
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Danta Brice

August 4, 2025

5  out of  5
rating by Danta Brice
"Great customer service with a smile… brightens my day every time I come in! Skyler is the he best! Never seen a bitter smile"
We responded:
"Danta, Thanks for the review and for being so fantastic. We appreciate you for choosing us. "
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Mary R Thompson

July 7, 2025

5  out of  5
rating by Mary R Thompson
"Win Walker and State Farm has been the agen for me personally and to my church for about 15 years and the customer service has always been phenomenal. We have worked with Donna (I think she retired), Danielle and Victor. Occasionally, Mr Walker has addressed our needs. They ensure we are notified of any issues with our policies and they respond to our request in a timely manner. Although I no longer live in Chicago, I refuse to transfer my insurance to an agent closer to home."
We responded:
"Renee, thank you for doing business with us. We appreciate you and we'll continue to show it. "
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Irish McCray-Jones

July 7, 2025

5  out of  5
rating by Irish McCray-Jones
"Ms Danielle is always professional, helpful , patient and she will go the extra mile when needed. I love Win Walker State Farm it feels like family, I’ve been a satisfied customer for over 40yrs…… Irish McCray-Jones"
We responded:
"Irish, We ARE family after all these years. Thanks for rocking with us. We appreciate you and all the crew!!"
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Chris Wells

July 7, 2025

5  out of  5
rating by Chris Wells
"Although I think all insurance companies are a scam, their customer service is so good I don't even mind"
We responded:
"Chris, you left me speechless with this one, but we appreciate you rocking with us and we'll always try to earn your trust and respect. "
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Wanda Quinn

July 1, 2025

5  out of  5
rating by Wanda Quinn
"Ms. Skylar was fantastic. I received great information and a great price."
We responded:
"Ms. Wanda, Thank you for doing business with us. We really appreciate you. "
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Eman Davis

June 26, 2025

5  out of  5
rating by Eman Davis
"Win Walker and his staff have been in our family for over 30yrs. He and his staff have ALWAYS made us feel like family!"
We responded:
"That's because in my mind we ARE family. Appreciate you for doing business with us and we will ALWAYS try to earn your respect and show our appreciation. "
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Vaneia

June 19, 2025

5  out of  5
rating by Vaneia
"I've been with Win Walker - State Farm Insurance Office for many years. I appreciate the professional, kind and gracious assistance he and his staff provide. You can hear the welcoming smile in their voice. I highly recommend this office for your insurance needs. Thank you Win Walker - State Farm Office. Great! Great Customer Service"
We responded:
"Vaneia, Thank you!! We know you can choose others so we will always try to show that we're appreciative that you chose us. "
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Jen Miller

June 18, 2025

5  out of  5
rating by Jen Miller
"Win walker branch was awesome everyone was nice😊"
We responded:
"Jen, It's actually easy to render awesome to AWESOME. Thanks for being Awesome to work with. "
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Yvette Polk

June 3, 2025

5  out of  5
rating by Yvette Polk
"Win Walker really gave us honest and realistic advice and allowed us to make our own decision based on our present need and circumstance. Thank you so much."
We responded:
"Yvette, It's my pleasure to help you and Johnny with your insurance needs. I appreciate you guys for doing business with us for all these years. "
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Travis Cobbins

June 3, 2025

5  out of  5
rating by Travis Cobbins
"Danielle Yarbrough, Insurance Account Representative at Win Walker State Farm Agency is truly exceptional. She’s consistently responsive, professional, and always makes herself available—no matter the urgency. I recently needed some time-sensitive coverage documentation that wasn’t easily accessible, and Danielle went above and beyond to retrieve the information quickly and accurately. Her dedication and efficiency made a stressful situation feel seamless. Grateful to have her as a trusted insurance partner! Thank you!!"
We responded:
"Travis, we appreciate you more than we can say. It's our pleasure to help. "